주간 리포트

{"ozkiz": {"문의·리뷰": "<ul style=\"margin:6px 0;padding-left:20px\"><li>포포리본 - 리본이 약해서 금방 떨어졌다는 문의가 있었습니다. 내구성 관련 이슈가 있는 부분으로 개선이 필요하며, 제조사 요청 예정입니다.</li><li>누아르 - 세탁시 검정물 빠짐이 있고, 보풀이 생겼다고 합니다. 리오더시 체크되도록 오중 요청하였습니다.</li><li>블랙스완 - 세탁 후 넥라인이 안으로 말리고, 검은 가루가 떨어진다는 리뷰가 확인되어 오중 확인요청 하였습니다.</li></ul><ul style=\"margin:6px 0;padding-left:20px\"><li>라이트 바람막이 - 실밥 마감이 안좋다는 리뷰가 2건 확인되어 개선요청 하였습니다.</li><li>응대 - 여전히 몇몇 문의에서 조금 딱딱한 답변이 진행된 부분이 확인되었고, 빠르게 처리하다보니 이러한 부분 개선이 늦어지는 것 같습니다. 최대한 정성껏, 위트있게 답변이 될 수 있도록 자체적으로 더 노력하겠습니다.</li></ul>", "품절": "<ul style=\"margin:6px 0;padding-left:20px\"><li>주간 품절률 0.66%</li><li>취소금액 191,760원</li><li>최다 제품 상의-위클리 14건</li><li>최다 사유 재고조정 44건</li><li>스마트스토어 9/20일 행사로 인하여 오버주문이 발생하였습니다. - 원인으로는 동시간대 많은 주문이 들어오면서 오버 주문 35% 발생하였고, 의류 재고고정이 54%를 차지하였습니다.</li><li>오버주문의 원인으로는 현재 보리보리/무신사의 교환주문에 대한 이지씽크 인식여부가 불확실하여 이지씽크에 문의해 놓은 상태 입니다.</li></ul>", "불량": "<ul style=\"margin:6px 0;padding-left:20px\"><li>스립온-쥬밍리본 - 밴딩길이다름 밴딩 늘어남, 리본부착오류, 오염 등의 제조불량이 12건 확인되었으나 디자인팀 확인 후 정상판매로 전환하였습니다.</li></ul>", "AS": "<ul style=\"margin:6px 0;padding-left:20px\"><li>총 수선 44건 중 장식 수선이 20건으로 가장 많았습니다.</li><li>제품 이슈나 특이사항은 없었습니다.</li></ul>", "문의량통계": "<ul style=\"margin:6px 0;padding-left:20px\"><li>추석연휴로 인하여 전주대비 문의량이 30% 감소되었습니다. 차주 금주대비 30%이상 증가 예상됩니다.</li><li>배송문의 - 추석연휴를 앞두고 배송문의가 증가하였고, 채팅문의 87건 중 98%가 배송문의 였습니다. 연휴를 고려하여 최대한 정확하게 수령 가능/불가능 안내 진행하였습니다.</li><li>부재콜 13%(9콜) / 통화성공률 87%(60콜) - 부재 9콜은 아웃바운드 진행하여 모두 재 상담을 완료하였습니다.</li></ul>", "반품": "<h1 style=\"font-weight:700;font-size:1.30em;margin:8px 0 4px;color:#111827\">[반품수 높은 기준 이슈 제품]</h1><ul style=\"margin:6px 0;padding-left:20px\"><li>슬립온-쥬밍리본 (반품률 5.2%, 매출 248건, 반품 13건) 작음 7건, 큼 2건, 발볼 2건, 제조 2건</li></ul><div>밴딩길이다름 밴딩 늘어남, 리본부착오류, 오염 등의 제조불량이 12건 확인되었으나 디자인팀 확인 후 정상판매로 전환하였습니다.</div><div class=\"wr-note\">작다는 사유가 7건(53%)으로 가장 많으나 반품 접수건 중 입고 안 된게 많아, 다음주까지 데이터 확인 후 사이즈팁 요청하거나 조치 취할 예정입니다.<img 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"growingup": "<ul style=\"margin:6px 0;padding-left:20px\"><li>기간내 이슈 없음</li></ul>", "VIVA LA VIDA": {"기타": "", "문의량통계": "<ul style=\"margin:6px 0;padding-left:20px\"><li>총유입 8콜 / 부재 4콜 / 통화성공률 50%</li><li>담당자 휴무로 인하여 부재콜이 4건 발생하였고, 아웃바운드 하여 민원 해결하였습니다.</li><li>044 레글런 롱 슬리브 티셔츠 / Motion 롱 슬리브 티셔츠 / Brownchill 롱 슬리브 티셔츠 - 팔이 길다, 기장이 너무 길다, 소매 통이 많이 넓다 등의 리뷰가 각각 1건씩 있었습니다.</li></ul>", "반품": "<ul style=\"margin:6px 0;padding-left:20px\"><li>주간 반품율 4.7%</li><li>사이즈 실측표·핏 가이드 강화, 사이즈 추천 로직 점검(작음/큼 패턴 분석)이 필요합니다.(신디 개발중)</li><li>반품사유 미기재로 인한 사유파악 어려움 - 와우팀 해결방안 빠르게 찾겠습니다.</li></ul>"}, "업무보고": "<div><strong>■ 지난주 집중 업무 · 성과</strong></div><h2>마리네뜨</h2><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>문의/리뷰 원문 클릭시 원본페이지의 내용 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font-weight: 700; line-height: 1.7; color: rgb(138, 99, 32); background: rgb(251, 241, 222); border-radius: 10px; padding: 0px 8px; margin-right: 6px;\">진행중</span>자동 매칭 엔진 매칭 안되는것 업데이트&nbsp;</li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>★채팅 업데이트 1) 성함(유봉화)+연락처로 주문조회를 했는데 주문 시 이름을 YU FENGHUA 영문으로 해주다보니 주문 조회 못 함<br>-&gt; 번호가 맞으면&nbsp; \"등록된 성함이 Y***A 님으로 확인되는데 맞으실까요?\" 마스킹된 이름으로 확인 유도하게 수정&nbsp;<br></li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>★채팅 업데이트 2) \"데몬헌터스 옷\" 으로 문의하는거에 정확한 제품명이 없어 대답 못함&nbsp;<br>-&gt; 샤이닝팝스타, 다크썬더, 어비스가디언 3가지 중 어떤건지 사진과 함께 선택하여 문의할 수 있도록 수정&nbsp;</li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>★채팅 업데이트 3) \"플래쉬 점퍼\" 라고 제품 문의하니 제품명을 못 찾음 (\"플래시가드 점퍼\" 로 답하지 못 함) -불만족 리뷰 개선건<br>-&gt;&nbsp; \"쉬\" ↔ \"시\" 표기 변형 자동 재검색하는 일반 로직 및 인기 제품이라 \"플래시/플래쉬 점퍼\"를 플래시가드로 명시하는 기능 추가 함&nbsp;</li></ul><h2>신디</h2><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display: inline-block; cursor: pointer; user-select: none; font-size: 11px; font-weight: 700; line-height: 1.7; color: rgb(15, 17, 21); background: rgb(215, 240, 227); border-radius: 10px; padding: 0px 8px; margin-right: 6px;\">완료</span>비바라비다 LG센트릭스 전화연결음 변경하기 - 신청완료</li><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display: inline-block; cursor: pointer; user-select: none; font-size: 11px; font-weight: 700; line-height: 1.7; color: rgb(15, 17, 21); background: rgb(215, 240, 227); border-radius: 10px; padding: 0px 8px; margin-right: 6px;\">완료</span>그로잉업 딜리박스 출력위해 설정완료하기- 9/9부터 출력진행</li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display: inline-block; cursor: pointer; user-select: none; font-size: 11px; font-weight: 700; line-height: 1.7; color: rgb(15, 17, 21); background: rgb(215, 240, 227); border-radius: 10px; padding: 0px 8px; margin-right: 6px;\">완료</span>&nbsp;폐기 스파클링 캐리어 부품해체하고 폐기물신청해서 버리기 5건</li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>&nbsp;비바 오배송건 제품찾아 수동입고처리하기 13건&nbsp;</li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display: inline-block; cursor: pointer; user-select: none; font-size: 11px; font-weight: 700; line-height: 1.7; color: rgb(15, 17, 21); background: rgb(215, 240, 227); border-radius: 10px; padding: 0px 8px; margin-right: 6px;\">완료</span>콜문의 인입시 팝업뜨게 하기&nbsp;</li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display: inline-block; cursor: pointer; user-select: none; font-size: 11px; font-weight: 700; line-height: 1.7; color: rgb(15, 17, 21); background: rgb(215, 240, 227); border-radius: 10px; padding: 0px 8px; margin-right: 6px;\">완료</span>수선 스프레드 자동 기재되도록 만들기 - 개발완료/ 다듬기</li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display: inline-block; cursor: pointer; user-select: none; font-size: 11px; font-weight: 700; line-height: 1.7; color: rgb(15, 17, 21); background: rgb(215, 240, 227); border-radius: 10px; padding: 0px 8px; margin-right: 6px;\">완료</span>스마트스토어 맞교환처리 단순화 하기 - 개발완료/ 테스트필요</li></ul><ul><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display: inline-block; cursor: pointer; user-select: none; font-size: 11px; font-weight: 700; line-height: 1.7; color: rgb(15, 17, 21); background: rgb(215, 240, 227); border-radius: 10px; padding: 0px 8px; margin-right: 6px;\">완료</span>오즈키즈 카페24 선환불처리 자동화하기 [반품제품,남는제품 1만원이하/무통장입금 체크] - 개발완료/ 테스트필요</li></ul><div><strong>■ 이번주 집중 계획</strong></div><h2>마리네뜨</h2><ul><li><span class=\"wr-st\" data-st=\"요청\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#6e7681;background:#eef3f0;border-radius:10px;padding:0 8px;margin-right:6px\">요청</span>챗봇 활용 스마트스토어 자동답변기능 완성하기</li></ul><ul><li><span class=\"wr-st\" data-st=\"진행중\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#8a6320;background:#fbf1de;border-radius:10px;padding:0 8px;margin-right:6px\">진행중</span>챗봇 인증 전화번호 4자리로 변경하기</li><li><span class=\"wr-st\" data-st=\"진행중\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#8a6320;background:#fbf1de;border-radius:10px;padding:0 8px;margin-right:6px\">진행중</span>&nbsp;수선 아르바이트 시급 조정</li></ul><h2>클로이</h2><ul><li><span class=\"wr-st\" data-st=\"진행중\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#8a6320;background:#fbf1de;border-radius:10px;padding:0 8px;margin-right:6px\">진행중</span>카페 24 취소건 자동화 작업 업데이트</li><li><span class=\"wr-st\" data-st=\"진행중\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#8a6320;background:#fbf1de;border-radius:10px;padding:0 8px;margin-right:6px\">진행중</span>카페 24 맞교환 자동화&nbsp;</li><li><span class=\"wr-st\" data-st=\"진행중\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#8a6320;background:#fbf1de;border-radius:10px;padding:0 8px;margin-right:6px\">진행중</span>&nbsp;보리보리에 딜리박스 택배사 추가 요청&nbsp;</li><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>★채팅 업데이트 1) 고객이 전화번호(01083511206)만 보냈는데 챗봇이 11자리 숫자를 주문번호/운송장으로 착각해 배송조회 못 찾았다고 답함<br>-&gt; 01로 시작하는 10~11자리는 전화번호로 자동 인식(주문번호 자리에 들어와도 전화로 전환)하도록 수정&nbsp;</li><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>★채팅 업데이트 2) 번호와 영문 이름으로 주문건 조회했을 때 대소문자 불일치로 조회를 못함<br>-&gt; 한글은 이 문제가 없어서 지금껏 안 드러났으며, 이름 대조 대소문자 무시해서 하도록 수정&nbsp;</li><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>&nbsp;딜리박스 송장출력 개발건 업데이트 (보리, 그립, 롯데, 무무즈, 컬리 제외)</li><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>&nbsp;자동매칭 스케줄러 주말 및 공휴일 제외 세팅 기준 추가&nbsp;</li><li><span class=\"wr-st\" data-st=\"완료\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#0F1115;background:#d7f0e3;border-radius:10px;padding:0 8px;margin-right:6px\">완료</span>&nbsp;경화님 LED 매장 진열용 제품 샘플 제작 및 FC 팀 확인 완료</li></ul><h2>신디</h2><ul><li><span class=\"wr-st\" data-st=\"진행중\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#8a6320;background:#fbf1de;border-radius:10px;padding:0 8px;margin-right:6px\">진행중</span>비바라비다 선(환불/교환)처리건 회수확인 자동화하기</li></ul><ul><li><span class=\"wr-st\" data-st=\"진행중\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#8a6320;background:#fbf1de;border-radius:10px;padding:0 8px;margin-right:6px\">진행중</span>오즈키즈 3D 신발/의류 가상피팅 사이트 만들기&nbsp;&nbsp;<a href=\"https://ozkiz-fit.vercel.app/\" target=\"_blank\">https://ozkiz-fit.vercel.app/</a>&nbsp;</li></ul><div><strong>■ 함께 필요한 일 · 요청</strong></div><h2>클로이</h2><ul><li><span class=\"wr-st\" data-st=\"요청\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#6e7681;background:#eef3f0;border-radius:10px;padding:0 8px;margin-right:6px\">요청</span>이지오토 꺼지면 켜지게 하는 기능 개발하기</li></ul><h2>신디</h2><ul><li><span class=\"wr-st\" data-st=\"요청\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#6e7681;background:#eef3f0;border-radius:10px;padding:0 8px;margin-right:6px\">요청</span>파손/분실 택배사 보상건 리스트 자동화하기</li><li><span class=\"wr-st\" data-st=\"요청\" contenteditable=\"false\" onclick=\"wrCycle(this)\" title=\"클릭하면 상태가 바뀝니다\" style=\"display:inline-block;cursor:pointer;user-select:none;font-size:11px;font-weight:700;line-height:1.7;color:#6e7681;background:#eef3f0;border-radius:10px;padding:0 8px;margin-right:6px\">요청</span>폐기 캐리어 7개 부품해체하고 폐기물신청해서 버리기</li></ul>"}